FAQ

How long is your lease?

​We typically offer a 12-month lease, but depending on the time of year shorter terms may be offered or available.

What are your application requirements?

​All prospective residents who are over the age of 18 must complete a rental application form. Photo identification, verifiable housing history, references, employment, and income information (gross income must equal at least 2.5X the monthly rent) are required. A credit report will be processed for each adult applicant. Applicants with excessive collections, falsified or incomplete application information, and/or a history of excessive late payments may not be accepted.

How much is the security deposit, what's due upon applying, and are there any application fees?

The security deposit is equal to a half month's rent. $100 of this is paid at the time of application (as earnest money), along with a $7.50 per adult applicant non-refundable credit check fee. Earnest Money will become a portion of your refundable Security Deposit upon execution of the lease agreement.

When is rent due?

​Rent and fees are due on the first of each month.

How can I pay my rent?

Brownridge Terrace is a paperless property! We ask all residents to use our secure and easy-to-use Online Resident Portal and pay rent for free using a checking or savings account. Credit card and MoneyGram® payments are also available, however, a third-party service fee will apply.

Is there a late fee for overdue payments?

​A 5% late fee will apply if you pay on or after the third of the month. 

Are utilities included?

​100 Mbps Internet, water, and sewer are included in the $65 monthly facilities fee. Electric, gas/heat, phone, and cable TV are not included. 

Are the apartments furnished? What is included?

The apartments are not furnished. Furniture rental is available upon request.​

Is renter's insurance required? (how much, what kind.)

​Steve Brown Apartments requires that each resident maintain a renters insurance policy, with a minimum limit of liability for bodily injury and property damage of $100,000, throughout the term of their lease. We also require that you name SBA Management Services as an “Additional Interested Party” on the policy.

Why should I carry renters insurance?

​To protect you from a variety of accidents and losses, especially the very expensive ones we see almost every year. For example, a resident accidentally released the fire sprinkler valve in their unit and caused $40,000 in damage to their belongings, their apartment, their neighbor’s apartment, and the common areas in their building. Fortunately, this resident had renters insurance, and the damages were covered by their policy instead of out of their pocket.

How much does renters insurance cost?

​Most policies cost less than $15 per month. This small monthly bill can protect you from accidents that could end up costing you tens of thousands of dollars in damages. You can sign up to be the Steve Brown Apartments Master Policy for $13/mo. 

What does a renters insurance policy generally cover?

Theft, such as stolen notebook computers, or a missing package from UPS, FedEx, etc.Damage from smoke, lightning, windstorms, or hail. The vandalism or theft of your bike or damage to your property by a vehicle Water damage caused to the property and your personal items from overflowing toilets and tubsLiability for bodily injury to other persons

Can I wait until I've moved in to start my coverage?

Per our lease agreement, all residents without insurance on their move-in day will be added to our master policy and the charge for renters insurance coverage will be added to your account. Once we have proof of independent coverage we’ll remove you from the master policy.​

How do I get a renters insurance policy?

​​​​Simply add the policy with the company that holds your vehicle insurance, or call the insurance agent (or agency) of your choice. If you don’t have a preferred insurance provider you’re encouraged to consider ResidentInsure. All of our properties are pre-approved for coverage so you can sign up in less than five minutes. Visit residentinsure.com to get started!

What property amenities are included at Brownridge Terrace?

​Brownridge Terrace offers a resident clubhouse with kitchen, beverage service, TV, and fireplace, a private outdoor courtyard with shallow saltwater pool, fireplace and grill, a fitness center, and regular community events (pool party, yappy hour, wine and cheese tastings, holiday parties, paint night, and more), 24/7 emergency maintenance, and there's an on-site leasing office.

Do you have free internet/WiFi? (Where is it available?)

​Wired Internet, with speeds up 100Mbps, is included for each apartment as part of your monthly facilities fee. You’re welcome to add your own wireless router for your apartment, otherwise you’ll need an Ethernet cable to connect. Wireless Internet is included in the community room and fitness center. 

What internet service options are available?

​Your apartment comes with a 100Mbps shared Internet connection from ResTech Services. Just plug an Ethernet cord from one of the internet outlets to your computer or a wireless router. Open your web browser, and follow the set-up instructions. For service, please call ResTech at 608-663-3868.  

Do you have cable?

​Cable and Satellite TV options are available through ResTech or TDS. Please contact them directly. 

Can I reserve your community room/club house?

​If you live at Brownridge Terrace or the event is for a Brownridge Terrace resident, yes! Our amenity spaces can be reserved for private functions. Deposits may be requested but there is no rental charge.

How does trash pick-up work?

​The trash and recycling rooms are located in the garage. The recycling for the building follows the City of Madison Ordinances. 

Do you offer recycling?

​Yes, our trash vendor provides mixed stream recycling.

Do you have package lockers/how do I get my packages?

​We do not. Carriers will leave your packages in the secured lobby by the mailboxes.

Is storage included?

​Storage spaces are available to rent in the parking garage. Sizes and prices vary, prices range from $40 to $60/mo.

How does the building intercom work?

​Plug a standard phone into any one of your jacks. When a guest rings you from the front door, the phone will ring and you will be able to talk to the guest. To buzz them in press the “7” key.

Can I use a grill on my patio or balcony?

​The City of Middleton prohibits residents from using or storing gas and charcoal grills on their balconies. Fines from the city will be passed on to our residents. 

What is the policy for guest parking?

​Guests parking is available in the surface lot. No permits or guest tags are required.

Is parking assigned?

We do assign parking spaces in our garages.

Is there a fee or permit required for parking?

​One parking space is included in your rent. No permit is required.

What is the parking situation?

​Your apartment includes an underground parking stall. We do assign stalls. Unauthorized vehicles will be ticketed and towed at the owner’s expense. A limited number of additional stalls may be available to rent on a first-come, first-served basis. Additional parking in the surface lot is available for additional resident cars and/or guests. 

I need emergency maintenance; who do I call?

​During business hours please call the office at 608-237-2865. If there is an emergency maintenance situation, please contact our after-hours on-call answering service immediately at 608-283-3133. See a list of emergency maintenance situations here: https://stevebrownapts.com/contact-us/

I have a non-emergency maintenance issue; who do I contact?

If you have a maintenance request during our regular business hours, please call 608-237-2965 and let us know what you need to have repaired. Maintenance requests can also be made using the Online Resident Portal: sba.residentportal.com

What is the smoking policy?

​This is a smoke-free community.

I have a noise complaint. Who do I contact?

​For general noise complaints, we encourage you to talk to the offending neighbor. If you're dealing with a neighbor's late-night party please call the non-emergency police line.

Do you allow pets? What is the pet policy?

​Dogs, Cats, Fish, and Caged Birds are welcome! Dogs and cats must be neutered or spayed, and dogs must weigh less than 80 pounds total (certain breed restrictions apply). Maximum of 2 pets, $40/mo. per pet. No additional deposit is required. Exotic pets are not allowed.

What are pool hours and seasonal availability?

​The pool is open daily from 9 a.m. to 10 p.m. from late May until just after Labor Day, subject to the weather. 

Is there public transportation nearby?

​This property is served by Madison Metro's Route 73, which can be picked up where Old Sauk Rd. meets Junction Rd. 

Are you near any transportation routes? Which ones?

​We're located just off Madison's main thoroughfare, the beltline highway (Hwys 12/14 & 18/151), which connects to I-90/94.

What school district serves the community?

​We are in the Middleton/Cross Plains School District. Elementary School: Sunset Ridge, Middle School: Glacier Creek, High School: Middleton